Question 1

What do I need to rent?

Accepted Answer

Be 21 or older, a valid driver's license (international visitors: passport and your country's license), a card in the renter's name, the 25% reservation deposit and a $1,000 refundable security deposit.

Question 2

Is there a mileage limit?

Accepted Answer

Each day includes 100 miles. Extra miles are $5.50 each.

Question 3

What is the minimum rental?

Accepted Answer

Two days on every car.

Question 4

When do I get the security deposit back?

Accepted Answer

When the car comes back in the same condition, minus any extra miles, tolls or fines.

Question 5

Do you speak Spanish?

Accepted Answer

Yes. We answer in English and Spanish.

Question 6

Can you deliver the car?

Accepted Answer

Yes. Delivery at Miami International Airport (MIA) is FREE, and pickup at 561 NW 29th St is free too. Delivery to your hotel or home in Miami-Dade is $100, and to Fort Lauderdale airport (FLL) or elsewhere outside Miami-Dade within about 30 minutes, $200. Both are for drop-off and return pickup (no tax).

Question 7

Do you rent to international drivers?

Accepted Answer

Yes. International drivers are welcome with a passport and a valid license from their country.

Question 8

How can I pay the deposit?

Accepted Answer

Credit card, debit card, Zelle or cash. The card must be in the renter's name.

Question 9

Who pays tolls and tickets?

Accepted Answer

Tolls and traffic tickets are paid by the renter, plus an administrative fee.

Question 10

Can I take the car out of Florida?

Accepted Answer

No. Our cars stay in Florida.

Question 11

Can I smoke in the car?

Accepted Answer

No. Smoking inside the car has a $250 cleaning fee.

Question 12

Do I need insurance?

Accepted Answer

Yes. You need your own full-coverage auto insurance, which we check before handing over the car. You can also pay the full rental with an American Express Gold, Platinum or Centurion card, which includes rental car damage coverage (subject to American Express terms).

Question 13

What is the cancellation policy?

Accepted Answer

If you cancel more than 48 hours before the rental, we refund your 25% deposit. With less than 48 hours' notice, the deposit is not refunded.

Question 14

How much does it cost to rent a luxury car in Miami?

Accepted Answer

From $180 a day (BMW X6) to $900 (Lamborghini Urus). Two-day minimum, and longer rentals pay less: the 4th day is 30% off, 7+ days get 15% off and 30+ days get 40% off.

Question 15

Can I rent at 21?

Accepted Answer

Yes. The minimum age is 21 on every car, including the Lamborghini Urus.

Question 16

Do you have any deals?

Accepted Answer

Yes: the 4th day is 30% off, 7+ days get 15% off and 30+ days get 40% off. Plus, delivery at Miami International Airport (MIA) is free.

Question 17

How do I book?

Accepted Answer

Message us on WhatsApp at +1 (786) 893-3218 with the car and your dates. We confirm availability and the total, and you book with 25% of the rental.

Question 18

Do you offer a chauffeur?

Accepted Answer

Yes, on request. Message us and we'll send you a quote.

Ocean Kaizen

@kaizen_luxury_miami

FAQ